Kudos to The Sports Authority
In gearing up for the upcoming baseball season I found myself in need of a new pair of metal cleats.
I found myself searching high and low for the perfect pair at a reasonable price. After tirelessly trolling the net, I found myself on the home page for The Sports Authority.
I made my purchase from The Sports Authority, not only because they offered the best price, but also because they offered free shipping.
A few days later I received the cleats I ordered but unfortunately the shoes were not the right size. The shoes were very narrow and looked as if I had two torpedos strapped to my feet.
That was no problem because with my free shipping The Sports Authority also offered free return shipping.
I repackaged my shoes and dropped them in the mail. Two or three days afterwards, I received a confirmation email letting me know that my order had been returned and my account would be credited the full amount.
I did purchase a new pair of cleats and they were bought at my local Sports Authority store. Having the ability to try the shoes on in person was a plus.
I just thought they should be recognized for great customer service! As a satisfied customer I would definitely recommend them to anyone.
I found myself searching high and low for the perfect pair at a reasonable price. After tirelessly trolling the net, I found myself on the home page for The Sports Authority.
I made my purchase from The Sports Authority, not only because they offered the best price, but also because they offered free shipping.
A few days later I received the cleats I ordered but unfortunately the shoes were not the right size. The shoes were very narrow and looked as if I had two torpedos strapped to my feet.
That was no problem because with my free shipping The Sports Authority also offered free return shipping.
I repackaged my shoes and dropped them in the mail. Two or three days afterwards, I received a confirmation email letting me know that my order had been returned and my account would be credited the full amount.
I did purchase a new pair of cleats and they were bought at my local Sports Authority store. Having the ability to try the shoes on in person was a plus.
I just thought they should be recognized for great customer service! As a satisfied customer I would definitely recommend them to anyone.
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